Terms & Conditions
Swift Site Hire Ltd
1. Definitions
"Company", "we", "us" and "our" means Swift Site Hire Ltd.
"Customer" means the person, business or organisation placing an order with us.
"Supplier" means any third-party equipment hire company, transport provider or service provider used to fulfil an order.
"Equipment" means any item arranged through Swift Site Hire Ltd including but not limited to plant, powered access, welfare units, generators, fencing, tools, accommodation units and associated equipment.
2. Our Role
2.1 Brokerage Service
Swift Site Hire Ltd acts as an equipment hire broker and sourcing agent.
We arrange the supply of Equipment through independent third-party Suppliers.
2.2 No Ownership
Swift Site Hire Ltd does not generally own, operate, maintain, inspect, certify or control Equipment supplied by third-party Suppliers.
2.3 Supplier Responsibility
Responsibility for Equipment condition, maintenance, statutory inspections, certification and suitability remains with the Supplier and the end user where applicable.
2.4 Customer Acceptance
By placing an order, the Customer acknowledges that separate Supplier terms and conditions may also apply.
2.5 No Agency Relationship
Swift Site Hire Ltd acts solely as an intermediary arranging equipment and services supplied by independent third-party Suppliers.
Swift Site Hire Ltd is not the manufacturer, owner, operator, maintenance provider or insurer of any Equipment supplied by a Supplier.
Any claims relating to the condition, safety, certification, maintenance, operation, suitability or performance of Equipment shall, to the fullest extent permitted by law, be directed to the relevant Supplier.
3. Quotations
3.1 Validity
Quotations remain valid for seven (7) calendar days unless otherwise stated.
3.2 Availability
All quotations are subject to:
Availability
Supplier confirmation
Site access requirements
Transport availability
3.3 Errors
We reserve the right to correct any pricing, specification or administrative errors before an order is confirmed.
4. Orders
4.1 Acceptance
Orders become binding only when confirmed by Swift Site Hire Ltd.
4.2 Refusal
We reserve the right to refuse any order without providing a reason.
4.3 Information
Customers must provide accurate information regarding:
Delivery location
Site conditions
Access restrictions
Equipment requirements
Delivery dates
The Customer shall be liable for any additional costs arising from inaccurate information.
5. Prices
5.1 VAT
All prices are exclusive of VAT unless specifically stated otherwise.
5.2 Additional Charges
Additional charges may apply including:
Delivery charges
Collection charges
Environmental charges
Fuel charges
Waiting time charges
Damage waiver fees
Supplier surcharges
5.3 Price Changes
Prices may be amended before order confirmation if Supplier costs increase.
6. Payment
6.1 Payment Terms
Unless agreed otherwise in writing, payment is due before delivery.
6.2 Credit Accounts
Any credit facilities offered are at our sole discretion and may be withdrawn at any time.
6.3 Late Payment
Overdue sums shall accrue interest at eight per cent (8%) above the Bank of England base rate, together with any recovery costs permitted under the Late Payment of Commercial Debts legislation.
6.4 Suspension
We reserve the right to suspend or cancel services where payment is overdue.
6.5 Right to Withhold Delivery
Swift Site Hire Ltd reserves the right to withhold, suspend or cancel any order where payment has not been received in cleared funds, where a Customer exceeds agreed credit terms, or where Swift Site Hire Ltd reasonably believes there is a risk of non-payment.
7. Cancellation Policy
7.1 Customer Cancellation
Cancellation requests must be submitted in writing by email or WhatsApp.
7.2 Standard Cancellation Charges
Where a Customer cancels an order more than forty-eight (48) hours before the scheduled delivery date, no cancellation charge shall apply unless charges have already been incurred by the Supplier.
Where a Customer cancels an order between twenty-four (24) and forty-eight (48) hours before the scheduled delivery date, Swift Site Hire Ltd reserves the right to charge up to fifty per cent (50%) of the total order value to cover costs incurred.
Where a Customer cancels an order less than twenty-four (24) hours before the scheduled delivery date, Swift Site Hire Ltd reserves the right to charge up to one hundred per cent (100%) of the total order value.
Where Equipment has been dispatched, loaded onto a delivery vehicle, allocated specifically for the Customer, or where transport arrangements have commenced, the full order value shall become immediately payable.
Any delivery, collection, transport, supplier administration or third-party costs already incurred by Swift Site Hire Ltd at the time of cancellation shall remain payable by the Customer regardless of the notice provided.
7.3 Supplier Charges
Where a Supplier imposes cancellation charges, the Customer shall reimburse those charges in full.
7.4 Early Collection
No refund shall automatically be given where Equipment is collected before the agreed hire period expires.
7.5 Failed Deliveries
The Customer shall remain responsible for all costs incurred where delivery fails due to:
Incorrect address information
Site not being ready
Lack of access
Unsuitable ground conditions
Customer absence
8. Customer Responsibilities
The Customer shall:
Use Equipment safely and lawfully.
Ensure operators are competent and appropriately trained.
Conduct required inspections before use.
Follow all manufacturer and Supplier instructions.
Maintain site safety.
Prevent misuse, overloading or unauthorised modification.
9. Fitness for Purpose
The Customer is solely responsible for determining whether Equipment is suitable for its intended purpose.
Any recommendation or advice provided by Swift Site Hire Ltd is provided in good faith and without guarantee.
We shall not be liable if Equipment proves unsuitable for a Customer's requirements.
10. Delivery and Collection
10.1 Delivery Times
Delivery and collection times are estimates only.
10.2 Delays
We shall not be liable for delays caused by:
Traffic
Weather
Vehicle breakdowns
Supplier issues
Labour shortages
Events beyond our reasonable control
10.3 Site Access
Customers must provide safe and suitable access for delivery vehicles.
Failed access may incur additional charges.
11. Title and Risk
11.1 Ownership
Ownership of all Equipment shall remain at all times with the relevant Supplier or Equipment owner.
Nothing in these Terms shall transfer ownership of any Equipment to the Customer.
11.2 Risk
Risk in the Equipment shall pass to the Customer immediately upon delivery to the delivery address specified by the Customer, whether or not the Equipment has been inspected or accepted by the Customer.
11.3 Responsibility Period
The Customer shall remain fully responsible for the Equipment from the time of delivery until it has been collected by, or returned to, the Supplier and a collection or return has been completed.
11.4 Security and Care
During the period in which the Equipment is under the Customer's control, the Customer shall:
Keep the Equipment secure and protected from theft, loss and damage;
Use the Equipment only for its intended purpose;
Not sell, lend, sub-hire, dispose of or otherwise part with possession of the Equipment;
Take all reasonable steps to maintain the Equipment in good condition.
11.5 Theft or Damage
The Customer shall immediately notify both Swift Site Hire Ltd and the relevant Supplier of any theft, loss, damage, accident, breakdown or incident involving the Equipment.
11.6 Continued Hire Charges
Where Equipment cannot be collected due to Customer fault, lack of access, site restrictions or other circumstances within the Customer's control, hire charges may continue until collection can be completed.
11.7 Recovery Costs
The Customer shall be liable for any additional transport, recovery, storage or administration costs arising from failure to make Equipment available for collection.
12. Loss, Damage and Theft
12.1 Customer Liability
The Customer remains responsible for Equipment during the hire period.
12.2 Costs Recoverable
The Customer shall be liable for:
Theft
Loss
Damage
Vandalism
Recovery costs
Cleaning costs
Repair expenses
Replacement costs
12.3 Insurance
Customers are encouraged to maintain suitable insurance cover for hired Equipment.
13. Limitation of Liability
13.1 Indirect Losses
To the fullest extent permitted by law, Swift Site Hire Ltd shall not be liable for:
Loss of profit
Loss of revenue
Loss of contracts
Business interruption
Loss of goodwill
Consequential losses
13.2 Equipment Performance
We make no guarantee regarding the performance, availability or suitability of Equipment supplied by third-party Suppliers.
13.3 Supplier Failures
We shall not be liable for delays, shortages, defects or failures caused by Suppliers.
13.4 Maximum Liability
Our maximum aggregate liability arising from any order shall not exceed the total amount paid by the Customer for that order.
13.5 Legal Rights
Nothing in these Terms excludes liability for:
Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any liability that cannot legally be excluded
14. Indemnity
The Customer agrees to indemnify and hold harmless Swift Site Hire Ltd, its directors, employees and agents against all claims, damages, losses, costs and expenses arising from:
Breach of these Terms
Equipment misuse
Breach of Supplier terms
Negligence of the Customer
Unauthorised use of Equipment
15. Force Majeure
We shall not be liable for failure to perform any obligation where such failure results from events beyond our reasonable control including:
Extreme weather
Flooding
Fire
Industrial disputes
War
Government restrictions
Utility failures
Supplier failure
16. Website Use
All information on our website is provided for general information purposes only.
We do not guarantee the accuracy, availability, completeness or suitability of any information published on the website.
Website content may be amended or removed without notice.
17. Intellectual Property
All logos, branding, text, graphics, imagery and website content remain the property of Swift Site Hire Ltd.
No material may be reproduced without prior written permission.
18. Data Protection
Personal information shall be processed in accordance with:
UK GDPR
Data Protection Act 2018
Our Privacy Policy
19. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of England and Wales.
Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.
20. Severability
If any provision of these Terms is found to be unenforceable, all remaining provisions shall remain in full force and effect.
21. Entire Agreement
These Terms constitute the entire agreement between Swift Site Hire Ltd and the Customer and supersede any previous discussions, representations or agreements.