Privacy Policy
Swift Site Hire Ltd
Last Updated: [DATE]
1. Introduction
Swift Site Hire Ltd ("we", "our", "us") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, contact us, request a quotation, place an order or otherwise interact with us.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Swift Site Hire Ltd is the data controller responsible for your personal information.
For any privacy-related enquiries, you may contact us at:
Email: enquiries@swiftsitehire.com
Telephone: [YOUR NUMBER]
3. Information We Collect
We may collect and process the following information:
Identity Information
Name
Company name
Job title
Contact Information
Email address
Telephone number
Business address
Site delivery address
Order Information
Equipment requirements
Quotation requests
Order history
Delivery and collection details
Payment information
Technical Information
When you visit our website we may automatically collect:
IP address
Browser type
Device information
Website usage information
Pages visited
4. How We Collect Information
We collect information when you:
Complete a website contact form
Request a quotation
Place an order
Contact us by phone
Contact us by email
Contact us via WhatsApp
Subscribe to marketing communications
Visit our website
5. How We Use Your Information
We may use your personal information to:
Provide quotations
Arrange equipment hire
Process orders
Communicate with you regarding enquiries
Manage customer accounts
Deliver customer support
Improve our services
Prevent fraud
Comply with legal obligations
Send marketing communications where permitted
6. Legal Basis for Processing
We process personal information on one or more of the following legal bases:
Contract
Where processing is necessary to provide requested quotations, products or services.
Legitimate Interests
Where processing is necessary for the operation and improvement of our business.
Legal Obligations
Where we are required to comply with legal or regulatory obligations.
Consent
Where you have given consent, such as for marketing communications.
7. Sharing Information
To provide our services, we may share information with:
Equipment hire suppliers
Transport providers
Delivery companies
Professional advisers
Accountants
Insurers
Legal advisers
Government or regulatory authorities where required
We will only share information necessary for the relevant purpose.
We do not sell personal information to third parties.
8. Marketing Communications
We may send information regarding our products and services where:
You have requested information from us;
You are an existing customer; or
You have consented to receive marketing.
You may opt out of marketing communications at any time by contacting us or using any unsubscribe facility provided.
9. Data Security
We take reasonable steps to protect personal information from:
Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction
However, no online system can be guaranteed completely secure.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide services
Maintain business records
Resolve disputes
Meet legal requirements
Where information is no longer required, it will be securely deleted or anonymised.
11. Your Rights
Under UK GDPR, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of information
Restrict processing
Object to processing
Request data portability
Withdraw consent where applicable
Requests may be submitted using the contact details provided in this Policy.
12. Cookies
Our website may use cookies and similar technologies to improve user experience, analyse website performance and enhance functionality.
You may control cookie settings through your browser.
Further information may be provided in our Cookie Policy.
13. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
Users should review the privacy policies of those websites separately.
14. Changes to this Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page and take effect immediately upon publication.
15. Contact Us
If you have any questions regarding this Privacy Policy or how we process personal information, please contact:
Swift Site Hire Ltd
Email: enquiries@swiftsitehire.com
Telephone: [YOUR NUMBER]
16. Complaints
If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Information Commissioner's Office
Website: https://ico.org.uk